Job Title: Regional Sales Representative: Contractors, Dealers, and Direct Sales
Location: Nelspruit, Mpumalanga – Remote
Department/Group: Eva-Last Distributors PTY Ltd. – JNB Channel sales Nelspruit, Mpumalanga
Travel Required: Yes
Position Type: Full Time / Permanent
Location: Nelspruit, Mpumalanga – Remote
Department/Group: Eva-Last Distributors PTY Ltd. – JNB Channel sales Nelspruit, Mpumalanga
Travel Required: Yes
Position Type: Full Time / Permanent
OVERVIEW:
Are you a meticulous, driven, self-starter wanting to be a part of a fast-growing company that’s committed to leading global change in the way people build and live?
If so, we have an exciting opportunity to work for a leading manufacturer and distributor of building products in the outdoor living segment.
Are you a meticulous, driven, self-starter wanting to be a part of a fast-growing company that’s committed to leading global change in the way people build and live?
If so, we have an exciting opportunity to work for a leading manufacturer and distributor of building products in the outdoor living segment.
OUR CORE VALUES:
Sustainability:
Care for our planet and future generations steer us towards sustainable manufacturing & environmentally friendly building products.
Sustainability:
Care for our planet and future generations steer us towards sustainable manufacturing & environmentally friendly building products.
Innovation:
Industry leaders in cutting-edge composite building technologies. Designing for the future!
Industry leaders in cutting-edge composite building technologies. Designing for the future!
Accountability:
Reliable and trusted global brand with a proven track record in providing quality, class-leading products and services! We strive to always do what is right!
Reliable and trusted global brand with a proven track record in providing quality, class-leading products and services! We strive to always do what is right!
Customer Excellence:
We understand that our customer experience determines our existence and that will always be our number one priority.
We understand that our customer experience determines our existence and that will always be our number one priority.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintaining relationships with customers through regular communication and follow- up.
- Follow-up with contacts to advance them through sales process.
- Prospect for new customers.
- Researching for potential new customers.
- Develop an in-depth understanding of the company’s products (technical and application).
- Meet or exceed required activity & performance standards.
- Logging all activity in the CRM system accurately and timeously.
- Actively makes APPOINTMENTS and solicits customer engagements.
- Proactively meets and engages with contractors, dealers and end users.
- Responds to telephone and e-mail inquiries from customers. Typically provides support to customers with various requirements.
- Utilizes specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, and refunds/exchanges.
- Generates sales quotations requiring a working knowledge of company products, procedures, systems and practices.
- Actively engages in selling company products and services.
- Provides material take offs, estimates and pricing for various requirements and building projects (e. g., decks, balustrades, pergolas, cladding and structures).
- Enters orders into company system.
- Handles incoming phone calls and e-mails from customers and provides requested information in a timely and efficient manner.
- Answer’s customer questions regarding topics such as products, pricing, availability, delivery, backorders, specifications, returns, credits, and order placements.
- Monitors scheduled delivery dates to ensure timely delivery and expedite, as needed.
- Investigates customer complaints or concerns.
- Resolves issues within company guidelines. As needed, escalates larger concerns to internal sales regional/territory manager for resolution.
- Attends induction and training as required in JNB.
- Intimate understanding of the market, customers, and the competition would be advantageous.
- Respond in a timely manner to all leads. Properly qualify and convert into viable opportunities.
- Meet or exceed sales budget goals and performance KPI’s monthly.
- Attend sales and technical training meetings, as required in JNB.
- Stay abreast of all technical data pertaining to industry products, material, and equipment.
- Perform all other duties as assigned.
- Attend trade shows, meetings, seminars, and conferences as required.
- Drive all Eva-Last products and brands through decking and thatching contractors, general contractors, building Contractors, homeowners, specifiers, designers, property managers, multi-family builders & renovators.
- Foster an environment of open communication.
- Maintain a high work ethic and can-do attitude, make a difference.
- Coordinate projects anticipate customer needs, planning, ordering, and issue resolution.
SUPERVISORY RESPONSIBILITIES:
None.
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
We are looking for an independent self-starter who can work remotely and deliver results against measured KPI’s. The person must be confident, and sales focused, putting customer service first.
To perform the job successfully, an individual should demonstrate the following competencies:
We are looking for an independent self-starter who can work remotely and deliver results against measured KPI’s. The person must be confident, and sales focused, putting customer service first.
- Achievement Focus
- Business Acumen
- Adaptability
- Good Communicator
- Continuous Learning
- Customer Focus
- Problem Solving ability
- Sales Skills
- Technical Expertise
- Organizational Support
- Attendance and Punctuality
- Professionalism and Personal Appearance
QUALIFICATIONS AND EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- A relevant Diploma or Degree would be advantageous.
- Minimum 1-2 years of relevant experience in sales preferably in the construction or building industry.
- Proven track record in achieving sales quotas.
- Excellent verbal communication skills.
- CRM experience preferred.
- Proficient with Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
- Bilingual would be advantageous.
SKILLS:
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Numeracy – must have a strong numeracy ability.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
- Coordination — Adjusting actions in relation to others’ actions.
- Persuasion — Persuading others to change their minds or behavior.
- Negotiation — Bringing others together and trying to reconcile differences.
- Service Orientation — Actively looking for ways to help people.
- Time Management — Managing one’s own time and the time of others.
ACKNOWLEDGEMENTS:
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.